CARING 4 YOU TUTORING SERVICES POLICIES

ATTENDANCE

We know that some students may need tutoring as soon as possible to be prepared for their testing date, but available appointment dates do fill up fast. We try to accommodate everyone, but if you are constantly late or miss appointments, we cannot guarantee to be able to tutor you with enough time before your test, so please try to be respectful and keep your appointments. 

STARTER PACKAGE:  includes an Assessment and 7 sessions (total of 8 tutoring hours)
Three Day Schedule:  Monday, Wednesday and Friday - completed in 2 1/2 weeks
Two Day Schedule:     Tuesday and Thursday - completed in 4 weeks
Sessions must be a day apart to allow the student to complete homework given by the tutor.

COMPLETE PACKAGE:  includes an Assessment and 16 sessions (total of 17 tutoring hours)
Three Day Schedule:  Monday, Wednesday and Friday - completed in 6 weeks
Two Day Schedule:     Tuesday and Thursday - completed in 8 1/2 weeks
Sessions must be a day apart to allow the student to complete homework given by the tutor.

Anytime an appointment needs to rescheduled, not only can it affect other student's appointments but it also pushes back the completion date and interferes with the tutoring process.  

If do find yourself needing to cancel and reschedule an appointment, please contact us as soon as possible. If you are more than 15 minutes late, your session may have to be rescheduled. Multiple cancellations and non or late attendance may result in a termination of remaining sessions. 

REFUND
If a student has completed no sessions, and cancels their tutoring package, their money be refunded with a transaction fee deducted.

If a student cancels after completing at least one tutoring hour, then their money will be refunded but a transaction fee and hours already tutored will be deducted. 

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